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Terms & Conditions

  1. Service Agreement: By booking our services, you agree to the terms and conditions outlined here. These terms govern the relationship between Finco Service and our valued customers.
  2. Service Scope: The scope of services will be as agreed upon during the booking process. Any changes or additional services requested must be communicated and confirmed in writing before implementation.
  3. Payment Terms: Payment is due upon completion of the services, unless otherwise agreed upon in writing. We accept various payment methods, including cash, credit/debit cards, and electronic transfers.
  4. Cancellation and Rescheduling: If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
  5. Liability: While we take utmost care during our services, accidents can happen. Finco Service shall not be held liable for any damage to property or possessions unless caused by negligence on our part. We recommend securing valuable or delicate items before service.
  6. Safety Precautions: For the safety of our team and customers, we request clear access to the service areas and ask customers and pets to remain at a safe distance during service.
  7. Insurance: Finco Service carries liability insurance, protecting both our team and customers from potential liabilities arising from accidents during our services.
  8. Guarantee and Claims: We guarantee the quality of our services. If you are not satisfied with any aspect, please contact us within 24 hours, and we will address your concerns promptly.
  9. Environmental Responsibility: We are committed to environmental sustainability. We use eco-friendly and non-toxic cleaning products, promoting a safe and healthy environment.
  10. COVID-19 Safety: During the COVID-19 pandemic, we adhere to strict safety protocols to protect our team and customers. We request customers to inform us if anyone in the household is experiencing COVID-19 symptoms or has tested positive.
  11. Data Privacy: We respect your privacy and will handle all personal information in accordance with our Privacy Policy.
  12. Force Majeure: Finco Service shall not be liable for any delays or non-performance of services caused by circumstances beyond our control, such as natural disasters, strikes, or government restrictions.
  13. Dispute Resolution: Any disputes arising from these terms and conditions shall be subject to the laws of the jurisdiction where services are rendered, and parties agree to attempt to resolve the dispute amicably before resorting to legal action.
  14. Modification of Terms: Finco Service reserves the right to modify these terms and conditions at any time. Customers will be notified of any changes via email or our website.

By booking our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us before booking our services.

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